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REFUND POLICY <p> Sitename.com does not provide direct credit card refunds or cash refunds. We may, however, grant credit in the form of free monthly memberships or on-site account balance credits to resolve customer service issues. The billing and payment processing system used by Sitename.com.com or our authorized agents provides extensive credit card fraud protection measures and our Sites include many features to protect users from accidental charges. Therefore, refunds to your credit card will be provided only under the rarest of circumstances such as persistent technical problems originating with our equipment. </p>